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Small Business Social Media Solutions: Choosing the Right Platform

Updated: May 10

This blog post was originally published on April 19, 2022 and updated on May 10,2024.


The information in this blog post was obtained from Semrush, Sprout Social, Hootsuite, OmniCore, Moz, and ChatGPT.


Neatly kept desk with two computer screens
Image Courtesy of Unsplash

Are you ready to take your business to new heights in the digital realm? In today's fast-paced world, social media has become a cornerstone of marketing strategies, offering unparalleled opportunities for businesses to connect with their audience, drive engagement, and boost brand visibility. But with a multitude of platforms vying for attention, how do you know which one is right for your business? Join us on a journey through the dynamic landscape of social media platforms as we explore their unique strengths, demographics, and potential impact on your business. Whether you're a seasoned marketer or new to the digital scene, this comprehensive guide will equip you with the knowledge and insights you need to make informed decisions and propel your business forward in the digital age.


Facebook

To begin, Facebook has more than three billion monthly active users worldwide. While your target market is going to be more localized and smaller than that, this just goes to demonstrate the sheer amount of people, consumers, and groups that you can reach and communicate with on Facebook. So what are their demographics? Just over 49% of Facebook users are between the ages of 25 and 44. The following are the demographics that listed Facebook as their preferred social media platform:


  • Male internet users, 18-24: 12.6%

  • Male internet users, 25-34: 15.9% - 17.6%

  • Male internet users, 35-44: 17.7% - 10.9%

  • Female internet users, 18-24: 8.9%

  • Female internet users, 25-34: 12.3%

  • Female internet users, 35-44: 15.7% - 8.5%

  • Female internet users, 45-54: 18% - 5.5%


Facebook stands out as a prime platform for you to connect with your audience and expand your reach. With a staggering 2 billion daily users, it holds the title of the most popular social network globally and ranks as the third most-visited website, making it a hub of activity and engagement. Furthermore, the removal of 1.3 billion fake accounts quarterly underscores Facebook's commitment to maintaining authenticity and trust within its community.


Looking ahead, Facebook's potential for growth is immense, with projections indicating that by 2027, it will reach a remarkable 75% of the world's population. This expansive reach encompasses a diverse user base, with over 56.3% of users being male and 43.7% identifying as female. Notably, millennials form a significant portion of Facebook's audience, highlighting its relevance to younger demographics.


Despite shifts in user behavior, such as a decline in teenage usage over the past decade, Facebook remains influential, especially among middle- to lower-income teens. In fact, more than 20% of users fall within the coveted 18 to 24 age bracket, presenting ample opportunities for businesses targeting this demographic.


User engagement on Facebook is substantial, with individuals spending nearly 20 hours per month on the platform. Importantly, over a billion users engage with businesses on Facebook weekly, indicating its efficacy as a marketing tool. While some brands may question the return on investment, with only 62% expressing confidence in Facebook's ROI, the platform offers numerous avenues for promotion, particularly through video content.


Video content is king on Facebook, with more than 2 billion people watching videos monthly, and half of the time spent on the platform dedicated to video consumption. This presents your business with a powerful tool to captivate audiences and convey your message effectively.


Furthermore, Facebook serves as a pivotal starting point for consumers' shopping journeys, with 19% of U.S. consumers initiating their search on the platform. With such substantial user engagement and a vast audience base, you have the potential to significantly enhance your brand visibility and drive conversions through strategic utilization of Facebook's marketing capabilities.


Instagram

In today's digital age, social media plays a pivotal role in how businesses connect with consumers. Among these platforms, Instagram stands out as a vibrant space for creativity and interaction. With its diverse user base spanning various demographics, Instagram offers you a unique opportunity to engage with your audience authentically. Let's explore why Instagram isn't just about sharing photos but serves as a powerful tool for businesses navigating the digital landscape.


When looking to market on Instagram, use the following demographical information to determine whether or not it would suit your business:


  • 13-17 years old: 8%

  • 18-24 years old: 30.8%

  • 25-34 years old: 30.3%

  • 35-44 years old: 15.7%

  • 45-54 years old: 8.4%

  • 55-64 years old: 4.3%

  • 65+ years old: 2.6%


Instagram offers a dynamic platform for businesses to connect with a diverse audience spanning various age groups. While users of all ages, from teens to grandparents, populate the platform, there's a notable concentration among those aged 18 to 34, indicating a strong affinity among Millennials and Gen Zers.


The age range between 18 to 34 makes up over 61.1% of Instagram's users; aligned with Facebook, a joint-marketing campaign with Instagram can potentially offer large payoffs in the overlapping age ranges. Furthermore, the gender split on Instagram is fairly equal with 51.8% of global users identifying as male worldwide, while 48.2% identify as female. However, the gender distribution varies across age groups. For users aged 35 and above, women outnumber men, while in younger age brackets, male users take the lead.


Delving into the numbers reveals that nearly 85% of Instagram's audience falls below the age of 45, highlighting its appeal to younger demographics. However, while the majority of users skew younger, only 8% are teens, suggesting a broader demographic reach beyond just youth.


On a global scale, Instagram boasts a massive user base of 2 billion, with India emerging as the largest regional audience. This growing market, particularly in the Asia-Pacific region, emphasizes Instagram's rapid growth trajectory.

For businesses eyeing the American market, the United States ranks as the second-largest regional audience on Instagram, albeit with a smaller margin compared to India. Notably, demographic trends indicate differences in news consumption, with only 16% of U.S. adults relying on Instagram for current events, highlighting its primary use as a social platform rather than a news source.


Shop Owner Sharing on Instagram
Image Courtesy of Copilot

YouTube

Keeping in line with the trend of Facebook users also using Instagram and YouTube, we now turn our attention to the Goliath that is the video hosting platform. YouTube is the 2nd most visited website in the world and is the most popular social media platform in the U.S. The total number of daily and monthly users are 122 million plus and 2.5 billion people respectively. In total, there are 1 billion hours of content watched on the social platform and the average time spent by each user each day is 19 minutes. In looking to market on YouTube the following statistics are the target demographics on the platform:


  • 54.4% of YouTube users are male

  • 45.6 of YouTube users are female

  • 2 million (20.7%) of YouTube’s total ad audience is users aged 25-34

  • 7 million (16.7%) of YouTube’s total ad audience is 35-44

  • 377 million (15%) of YouTube’s total ad audience is 18-24

  • 83% of U.S. adults report using YouTube

  • 62% of U.S. YouTube users say they visit the site daily

  • 37% of Millennials aged 18-34 are binge-watching YouTube daily


As you can tell, YouTube has an immense user base and the large majority of the population uses YouTube daily. Since there is so much content uploaded daily (500 hours of content per minute is uploaded), determining how to reach your target market on YouTube is vital for success as it is fairly likely that your target market is on the platform, getting your content placed in front of them and reaching them is going to be the most difficult task. As you consider leveraging YouTube to promote your ventures, it's worth noting that the platform not only ranks as the top choice for product and brand research but also offers a remarkable 57% more view time for ads compared to other platforms, potentially maximizing your advertising reach and impact.


Twitter

Twitter, now known as X, remains a significant player in the realm of social media, offering you a platform to engage with a wide-ranging audience. Despite some mixed sentiments surrounding its name change, with 70% of U.S. adults having heard about it and 43% of Twitter users expressing skepticism, X remains the 9th most popular social platform in the United States.


With approximately 250 million daily visitors, including 55 million Americans aged 12 and up, X presents a considerable opportunity for businesses to connect with a diverse user base. Particularly noteworthy is its appeal to younger demographics, with 42% of American X users falling within the 18 to 29 age bracket. However, it's essential not to overlook other age groups, as 30- to 49-year-olds constitute the next-largest segment of the American X user population.


While X has the largest gender gap of any social platform, skewing towards male users, it still attracts a significant portion of female users. Moreover, it boasts a strong presence among higher-income individuals and college graduates, with 29% of Americans earning $100,000 or more per year and 29% of college graduates utilizing the platform.


You can leverage X's vast user base and engagement metrics to promote your brand effectively. Despite some decline in brand usage, X still boasts 528.3 million monetizable monthly active users, with ads experiencing a notable increase in total engagements. Moreover, with 80% of X user sessions involving video consumption and the average user spending nearly 31 minutes per day on the platform, you have ample opportunities to capture attention and drive engagement through captivating video content.


LinkedIn

LinkedIn stands as a powerhouse in the realm of professional networking, boasting a staggering user base of over 1 billion business people worldwide. This makes it the largest professional social network globally, providing businesses with unparalleled access to a diverse and influential audience.


One of LinkedIn's key demographics comprises Millennials, with 47% of users falling within this generation. This demographic trend aligns with the platform's predominant age group, with 60% of users aged between 25 and 34. Additionally, LinkedIn's reach extends across various age brackets, including Generation X and Generation Z, further diversifying its user base.


Beyond age demographics, LinkedIn reaches users across different cultural backgrounds, income levels, and educational backgrounds. Notably, LinkedIn users possess significant buying power, with twice the purchasing capacity of the average online audience. Furthermore, the platform attracts a high percentage of users with higher education levels, including Master's or Doctorate degrees, indicating a propensity for decision-making and professional engagement.


For businesses seeking to target audiences with high incomes, LinkedIn emerges as a prime platform, with 54% of users falling into this income bracket. Additionally, 80% of B2B marketers utilize LinkedIn, underscoring its significance as a platform for business-to-business engagement and lead generation.


Geographically, LinkedIn's presence spans across 200 countries worldwide, with the United States boasting the largest user base of 214 million members. However, a notable 75% of LinkedIn users reside outside the United States, emphasizing its global reach and relevance in international markets.


TikTok

TikTok has skyrocketed to become a global phenomenon, boasting an impressive user base of 1.92 billion users in 2023. With users spending an average of 95 minutes per day on the app and opening it 19 times daily, TikTok offers unparalleled engagement potential for businesses.


While commonly associated with its youthful demographic, TikTok's appeal extends beyond teenagers, with 18.2% of its global audience comprising women aged 18-24 and 16.3% consisting of female users aged 25 to 34. Similarly, approximately 18% of TikTok users are male aged 18-24, indicating a diverse user base spanning different age groups and genders.


Moreover, TikTok's influence transcends mere entertainment, with 40% of Americans using the platform as a search engine and Gen Z users favoring it over podcasts for content consumption. This shift in consumer behavior presents a golden opportunity for you to leverage TikTok as a dynamic marketing channel.


Businesses across various industries can benefit from TikTok's immense reach and engagement metrics. From fashion and beauty brands to tech companies and beyond, businesses can tap into TikTok's vast user base to showcase products, drive brand awareness, and foster community engagement.


TikTok's effectiveness as a marketing platform is underscored by its impressive ROI, with advertisers seeing an average return of $2 for every $1 spent. Additionally, TikTok's influence on consumer spending is evident, with users being 1.3 times more likely than other platform users to purchase products to lift their spirits.


Furthermore, TikTok's advertising capabilities outshine traditional mediums, with TikTok ads generating comparable dollars per 1,000 impressions as TV ads. The platform's status as the fastest-growing channel for product discovery further highlights its potential as a game-changing marketing tool for businesses.


Friends Watching a Video
Image Courtesy of Copilot

Final Decisions

Considering the wealth of information provided about each social media platform, businesses face critical decisions when choosing the best platform for their marketing efforts. Each platform has its own strengths and appeals to specific demographics, making it essential for you to carefully weigh your options before making a final decision.


In conclusion, you must carefully evaluate your marketing goals, target audience demographics, and content strategy before selecting the most suitable social media platform(s). While each platform offers unique advantages, you must prioritize platforms that align with your objectives and resonate you’re your target audience. By leveraging the strengths of each platform and adopting a strategic approach to social media marketing, you can maximize your online presence, engage with your audience effectively, and drive tangible results in the ever-evolving digital landscape.


For more information and tips on social media platforms, see the Purposes and Uses of Social Media Marketing on Different Social Platforms by my colleague Clary.


Disclaimer: No AI was injured in the production of this content. AI (ChatGPT) was used as a tool to supplement, enhance, and make suggestions in writing this blog post.


Resources

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